Refund Policy

You have 30 days from your purchase to request a return or exchange. After 30 days, we cannot offer a refund or exchange.

Return Conditions:

• Items must be unused, in their original packaging, and in the same condition as received.
• Returns are not accepted for gift certificates or promotional items.
• Customers are responsible for return shipping costs.

Return Process:

1. Email us at info@vogue-toronto.com with your order number, reason for return, and photos of the item.
2. Await approval from our customer service team before shipping the item.
3. Use a trackable and insured service to send the item to our central warehouse in Asia.

Refunds:

• Refunds will be processed within 14 days after we receive and approve your return.
• If you cancel your order within 24 hours and before it has been shipped, you are entitled to a full refund.

Exchanges:

• Exchanges are only offered for defective or damaged items. Email us with your order details to initiate an exchange.

Important Notes:

• We do not cover customs fees, taxes, or additional delivery costs.
• If your return does not meet our policy criteria, the item will be returned to you without a refund.